4.1 Access the Site for any illegal purpose or in violation of any local, state, national, or international law;
In the interest of resolving disputes between you and in the most expedient and cost effective manner, you and agree that every dispute arising in connection with these Terms will be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. This agreement to arbitrate disputes includes all claims arising out of or relating to any aspect of these Terms, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms.
YOU AND AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Free of charge, 2-year guarantee for all goods purchased within the EU.
You always have the right to a minimum 2-year guarantee at no cost, regardless of whether you bought your goods online, in a shop or by mail order.
If goods you bought anywhere in the EU(In this case, the 28 EU member states + Iceland, Liechtenstein and Norway) turn out to be faulty or do not look or work as advertised, we will repair or replace them free of charge or give you a price reduction or a full refund. You can usually only ask for a partial or full refund when it is not possible to repair or replace the goods.
We ship out all orders placed on .com via our dedicated third partner logistic, shipping methods are chosen to optimize shipping time, security and delivery.
We ship out orders in 24hours, except weekends and holidays. However, we need to wait for the carrier to provide the tracking number, it may take up to 3 working days for your tracking number to be sent to you, this feedback loop delay does not affect the overall delivery time.
We offer Free Shipping for all orders, if you prefer a faster shipping method, you need to pay extra shipping fee; shipping costs for your order are non-refundable.
All orders will deliver within 7-30 working days. 95% of orders are delivered within 15 working days. We choose International Express shipping lines whenever available to your location.
Please be aware, the date of delivery for your order may vary due to carrier holidays, last mile delivery at the local post, shipping practices, delivery location, the method of delivery and the total quantity of items ordered.
In addition, all orders are subject to product availability, your order may be delivered in separate shipments. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order.
You are able to track your orders in the Order Tracking section, using the tracking number provided within the shipping email you received when your order was processed.
This Shipping and Delivery Policy is subject to change without notice. The version of this Shipping and Delivery Policy in effect at the time of your purchase will govern your purchase. .com recommends you print or otherwise retain a copy of this Shipping and Delivery Policy at the time of your purchase.